Connecting Claude Securely to Microsoft 365
Right now, someone in your organization is copying client data into a free Claude account. Maybe it’s a technician summarizing a ticket. Maybe it’s a manager drafting a proposal. Maybe…
Detecting Shadow AI in your organization
Every time I walk into an organization and say “your users are copying and pasting corporate data into AI tools you don’t manage”, nobody disagrees. They just hadn’t looked. That’s…
What’s New in Microsoft 365 | May 2026 Updates
Below are all of the latest feature updates coming to Microsoft 365. Automated Security Assessments and Policy Management CloudCapsule is a tool I built purpose built for MSPs looking to…
This copilot trick generates sales insights from Teams meetings
You just wrapped a sales call. It went well, at least, you think it did. You remember a few key points. They mentioned a competitor, maybe. Budget sounded promising. But…
Quick Tip: Sharing Files with External Users in Teams Chat
You’re in a Teams chat with an external contact, a client, a vendor, a partner. You need to send them a file. So you click the plus icon at the…
How Attackers wiped 80,000 Devices in Microsoft 365
On March 11th, 2026, employees at Stryker began their day to blank screens. Within three hours, roughly 80,000 devices had been wiped across the company’s 61-country footprint. Not encrypted. Not…
What’s New in Microsoft 365 | April 2026 Updates
Below are all of the latest feature updates coming to Microsoft 365. Automated Security Assessments and Policy Management CloudCapsule is a tool I built purpose built for MSPs looking to…
Native Backup for Microsoft Entra is Here
Microsoft quietly dropped Entra Backup and Recovery into Public Preview in March 2026. Before this feature, Entra ID had no native rollback capability for most object types. A deleted security…
Multi-Tenant M365 Security Management: Understand and Take Command
Most MSPs don’t discover security gaps because they were looking for them. They find them mid-ticket, during a breach, or when a client calls with a problem that shouldn’t exist.…
I built a free Microsoft 365 Security Training platform for MSPs
Here’s something that bothers me about the MSP industry: we hand technicians the keys to dozens, sometimes hundreds, of Microsoft 365 tenants, and then we expect them to just figure…