If you are part of the Microsoft Partner Program and you are getting incentive rebates on a monthly basis, most of you are probably like me where you have confusion around where these rebates are coming from on a per customer basis. There also might be confusion around where the money is coming from on […]
Microsoft New Commerce introduced a new level of liability because of their commitment terms and cancellation policies. On top of that they also introduced new operational complexity through subscription renewal dates which could be different for each customer in your environment if you did not move them to NCE on the same date. Microsoft has […]
Below are all of the relevant MSP related Microsoft announcements from August Microsoft Teams 1. Microsoft Teams Meeting Auto-Transcription New Feature × Dismiss alert How this will affect your organization When the meeting organizer sets the Record automatically meeting option to On for a meeting, Transcription will now also be turned on with Recording […]
If you are an MSP working with Pax8 today, I believe you should be leveraging their API to automate workflows from a procurement and subscription management perspective. Many Pax8 partners don’t know Pax8 has an API but essentially it can be used at no additional cost and has the following endpoints: Customers Orders (Purchase net […]
Microsoft is making major changes to their partner program and it’s not looking good for most MSPs. Part of these updates includes eliminating Silver and Gold competencies in lieu of a single “Solutions Partner” designation. Microsoft is adding new growth metrics that make it unlikely for the average MSP to qualify for this new designation […]
Below are all of the relevant MSP related Microsoft announcements from July Microsoft Teams 1. Shared Channels now Generally Available New Feature × Dismiss alert How this will affect your organization Powered by B2B direct connect, shared channels provide the flexibility to collaborate with parties both inside and outside an organization and work effectively as […]
Below are all of the relevant MSP related Microsoft announcements from June Microsoft Teams 1. Meeting Chat Bubbles on iOS and Android New Feature × Dismiss alert How this will affect your organization User will see chat bubbles for meeting messages on mobile. Users can turn them off temporarily in the current meeting by tapping […]
Below are all of the relevant MSP related Microsoft announcements from May Microsoft Teams 1. Suggested Replies in Teams Desktop New Feature × Dismiss alert How this will affect your organization Suggested Replies present users with an option of three responses to choose from for selected messages and is now available to your users in […]
Below are all of the relevant MSP related Microsoft announcements from April Microsoft Teams 1. User requests for apps in Teams store New Feature × Dismiss alert How this will affect your organization If there are blocked apps in your organization, the end-users will be able to find and request them in the app catalog. […]
Below are all of the relevant MSP related Microsoft announcements from March Microsoft Teams 1. Workflows in Teams app store for messaging New Feature × Dismiss alert How this will affect your organization Workflows let you automate repetitive tasks or processes that connect one or more apps to Teams. In short, they can save you […]
Microsoft has recently announced functionality called Coterminosity into the New Commerce Experience, effective 3/18/22. This is pretty big news for MSPs as it greatly reduces operational complexity at a per customer level. In this article, I will be breaking apart what this means for you from a billing and management perspective. Before Coterminosity Before this […]
In my previous blog post, I talked about the major considerations when adding roles for GDAP relationships. In some instances, you may want to bump up security a step further and pair GDAP with PIM or privileged identity management. This would allow you to have just in time access to customer workloads for users in […]
