The business side: the partner program, NCE, GDAP, licensing, and conversations with MSPs about how they run.
Big changes are coming to how Microsoft handles subscription renewals in the CSP program. If you’re an MSP, this affects you and every customer you manage. The short version: the free 30-day grace period that kicks in when a subscription expires is going away. Starting May 4, 2026, Microsoft is replacing it with a paid […]
Microsoft has officially announced pricing updates coming to Microsoft 365 in 2026. This isn’t speculation. These are confirmed changes that IT teams, MSPs, and business leaders should be planning for right now. There are three major updates you need to understand: Commercial SKU price changes Government SKU increases International currency adjustments Let’s break it down. […]
NCE renewals are coming fast. Many small and mid-sized businesses are still running on Microsoft 365 Business Standard, and in most cases when their renewal hits, they’re automatically locked into whatever licensing decision they made a year ago. The problem?That decision often no longer reflects: How the business actually works today How employees access data […]
TL;DR: Most MSPs still run with standing access to customer tenants through GDAP. That’s convenient but dangerous. Switching to Privileged Identity Management (PIM) for Groups in Entra ID gives your techs just-in-time (JIT), time-bound access with MFA, approval, and auditing. This post shows you the “why,” the architecture, and the exact steps to deploy it […]
Profitability in security isn’t won by piling on tools. It’s earned by changing the client conversation. In this weeks blog post, I capture the highlights from an interview with Mike Hughes who is the CEO of Dura Cyber. We unpack how their Fortify program helps MSPs: (1) restart the security dialogue through AI/data-risk (2) package security […]
In today’s AI-driven, threat-heavy landscape, “good enough” Microsoft 365 management isn’t enough. To unpack what great looks like, we sat down with Nathan Taylor, an industry veteran who’s helped hundreds (if not thousands) of organizations maximize Microsoft 365 while meaningfully reducing risk. This conversation covers how to build a Microsoft Center of Excellence (CoE), the […]
Recently, I sat down with Joe Markert, CEO of Transformative, and Robby Prochnow, their Chief Revenue Officer, to explore how their MSP has evolved from traditional IT support to becoming a strategic business transformation partner for clients across industries. From Tools to Transformation Transformative’s journey began as many MSPs did—offering general IT support. But in […]
In this weeks article of T-Minus365, I sat down with Allan and Brian from Agilitec IT, a forward-thinking MSP based in Las Vegas (and recent winners of the Pax8 Partner Hall of Fame Award at Beyond) that’s rewriting the rules for how service providers engage, operate, and deliver value. What started as a traditional managed service […]
Today’s article is going to be a little different than usual. While I’ve worked for a few MSPs and actively consult on a weekly basis, I think its important to hear strategies and struggles from MSPs who are in the weeds looking to develop a better security practice that involves Microsoft 365 tools. So for […]
If you are looking for a superior multi-tenant management tool for Microsoft 365, CIPP and Microsoft 365 Lighthouse are often two of the top considerations. To put things simply, Partner Center is a hot pile of garbage for managing tenants so you really should have moved to one of these tools by now but in […]
In April 2024, Microsoft announced it was looking to standardize its licensing model for Teams to align with the changes made in October 2023 for the European Economic Area (EEA) and Switzerland. Effectively the European commission was accusing Microsoft of monopoly like practices by not allowing users to have a price break if they wanted […]
In October of last year, I published an article explaining how GDAP breaks vendor integrations: Vendor Integrations will Break with GDAP – (tminus365.com) This is specifically for Vendors using an integration that leverages delegated access into downstream customer tenants. If you are a vendor that requires consent to your integration at a per tenant level, […]
