If you have been following along with my blog, you know I have written a few articles on Granular Delegated Admin Privileges or GDAP. If you are unfamiliar with what that is, please check out my first article, which is a high-level overview. One component of GDAP that may seem overwhelming is choosing the roles […]
Below are all of the relevant MSP related Microsoft announcements from February Microsoft Teams 1. Chat Density New Feature × Dismiss alert How this will affect your organization Customize the number of chat messages you see on the screen. Use the compact setting to fit 50 percent more messages on the screen. Comfortable setting keeps […]
Below are all of the relevant MSP related Microsoft announcements from January Microsoft Teams 1. Walkie Talkie on iOS General Availability New Feature × Dismiss alert How this will affect your organization With Walkie Talkie in Teams, employees can now securely communicate with a familiar push-to-talk (PTT) experience without needing to carry bulky radios. This […]
There has been a great deal of outreach around providing a boilerplate contract for New Commerce Experience. Liability continues to be the number one concern and there are many new considerations around licensing with NCE. In many cases you will be creating a Microsoft Addendum to your managed service agreement since we only have these […]
If you have been following along with my blog, you know I have been trying to pack in as much advice as I can around New Commerce Experience. There has been more outreach on recommendations for PSA so I want to provide an article specifically on that. Here are links to my other articles: NCE […]
I think we can all agree that one of the largest concerns of New Commerce with Microsoft is liability. In this article, I wanted to provide you a simple formula that will help you decide whether or not to put customers on annual or monthly contracts as well as some guidance for the legal contracts […]
This month, Microsoft had a technical release of GDAP or Granular Delegated Admin Privileges for M365 workloads (Azure coming later this year). If you checked out my previous article, you know that GDAP is going to replacing existing delegated admin relationships with a true model of least privilege access. GDAP is ultimately going to improve […]
Traditionally, both distributors (Microsoft Indirect Providers/CSP Tier 1s) and MSPs (Indirect Resellers) have established Delegated Admin Privileges (DAP) with all downstream customers. This allows distributors to license customer tenants and provide support. It allows you, as the MSP, to provide support and perform day to day management tasks via Partner Center. The large security concern […]
Below are all of the relevant MSP related Microsoft announcements from December Editable Versions Available If you would like editable versions of this documentation so that you can white-label it and send to end users, there is a monthly subscription you can sign up for to obtain this content as well as in depth guides […]
Below are all of the relevant MSP related Microsoft announcements from November. Microsoft Admin 1. New Commerce Updates Billing Impact × Dismiss alert How this will affect your organization Microsoft will launch introductory promotional pricing for CSP seat-based offers, providing more time for customer transitions to new commerce. Originally scheduled for October 14, 2021, the […]
Recently, Microsoft has announced the introduction of granular delegated admin privileges, or GDAP, coming early 2022. These changes are coming to address supply chain attacks (like Nobelium). Traditionally, both distributors (Microsoft Indirect Providers/CSP Tier 1s) and MSPs (Indirect Resellers) have established Delegated Admin Privileges (DAP) with all downstream customers. This allows distributors to license customer […]
Recently, Microsoft has announced a fork of the Defender for Endpoint offering into two plans. Defender for Endpoint has traditionally been an enterprise grade solution and only included in higher level plans such as E5. Over the past few years Microsoft has made this a standalone offering that could be bolted on to other plans […]
